ERIKS (www.ERIKS.com) is a leading international industrial service provider offering a wide range of high-quality mechanical engineering components and associated technical and logistics services.
ERIKS offers its products and services to the industrial end-user based on its passion for technology, its broad and extensive knowledge of market developments, product properties, product applications, product processing, logistics and its state-of-the-art infrastructure. This enables ERIKS to make a positive contribution to the business operations of its customers, suppliers and its social environment.
ERIKS’ Business model:
The Technical know how of ERIKS is one of their major strengths, supporting their customers in their original equipment manufacturing or maintenance and repair operations. If required, ERIKS can also integrate into their customers’ business to establish an even closer and more responsive working relationship.
However, for customers simply seeking products, ERIKS’ new webshop provides the solution. This webshop is an e-commerce solution supported by online tools and product selectors, enabling the online ordering of products and next day delivery. Through their products, services, support and know-how, ERIKS helps reduce their customers’ costs, and ultimately helps increase their efficiency, productivity, profitability and sustainability.
ERIKS was founded in Alkmaar in 1940 serving over 200,000 customers in the MRO, OEM, and project distribution business.
The geographical focus of the group’s activities is in Europe (NL, Belgium, UK, Germany, France and Switzerland) (206 locations) and North America (143 Locations), where about 95% of its sales are made. ERIKS is a wholly owned subsidiary of SHV Holdings N.V., a family-owned multinational with revenues of €18 billion and with more than 60.000 employees across very diverse business invironments (www.shv.com).
ERIKS has known a tremendous growth (organically and through acquisitions of healthy companies). The entrepreneurial culture has allowed each subsidiary of ERIKS to grow independently and the sales have doubled over the past 6 years.
We apply our skills, knowledge and expertise to make industrial companies work better, increasing their efficiency, while continuously challenging both them and us to improve. Through our Passion, Specialism and Innovation, we make industry work better.
SHV’s Corporate Values:
- Trust and Integrity
SHV’s Corporate Philosophy:
- Growth through performance
- Go for niche and market share
- Invest in people
- Keep things simple
- Listen, learn and react
- Look for the unusual
- Manage change
To become the leading multi-product specialist with trusted brands delivering solutions that reduce cost and improve performance. By:
- ONE ERIKS with shared best practices and integrated through commonalities
- Focusing on medium and large customers
- Strengthening global product approach
- Driving Innovation
- Operational Excellence
- Sales Excellence
- Driving digital sales
- An integrated business model
- The right people and right capabilities in a strong team
Words that describe the current culture are: entrepreneurship, openness, pragmatism, hands on mentality, directness, pride and loyalty, personally, knowledge driven, practical cleverness, comradely, a lot of opportunity to show yourself, take initiative and develop yourself.
ERIKS Netherlands is with over 1.200 employees divided over 10 different locations and offering services to all different types of industry still the home market of the ERIKS Group.
Working with ERIKS means working in innovative environment, being part of challenging and dynamic teams and creating smart solutions. With ERIKS it is all about people, with the friendly open culture and where trust and mutual respect are key. Knowledge is being shared and as ERIKS employee you are part of a winning team, helping ERIKS to maintain and strenghten its market leading position.
Commercial Director NL
Purpose of the position
The main purpose of the role is to expand and manage the share of the Dutch market in projects, OEM and MRO industrial customers and prospects, with full commercial P&L responsibility. The Commercial Director leads the commercial functions in the matrix organization and takes ownership for the development and implementation of ERIKS’ mid and long term business strategy in The Netherlands.
Place in the organisation
The Commercial Director is a member of the management team of ERIKS NL.
Scope of the position, responsibilities and mandate
Working closely with the division directors, the Commercial Director ensures an optimum in share of wallet profitable sales using the different sales channels. Formulates the mid and long term strategy, policy, (business)plan and guidelines and controls development of the general sales activities. The Commercial Director manages various domains such as Sales (outside & inside), Marketing and Sales Support. All in line with the organization strategy, in order to ensure the realization of strategic P&L objectives and contribute to the performance and competitive position of ERIKS. As a people leader the Commercial Director engages, coaches, manages and leads ensuring performance of people at all levels.
He/she manages his/her teams and people effectively, through development, coaching and where appropriate, discipline. The Commercial Director ensures an appropriate pricing strategy is developed and consistently applied in accordance with company objectives. She or he leads and delivers strategic commercial projects leading to growth of revenue and profit and optimal processes in sales and marketing. The Commercial Director translates strategy into workable plans and solutions which can be communicated to and owned by people at all levels.
The Commercial Director leads the commercial functions in the development and implementation of the long and short term business strategy. The costs for the assigned area of control are forecasted and managed and aligned with the needs of the business and ERIKS’ resources.
External client satisfaction and sustainable client relations is key. Therefore managing strategic client and customer relationships, typically utilizing large account and business teams, is an important part of the role. Using the matrix organization in its full optimum, the most demanding strategic clients, are served well. Therefore he/she demonstrates ownership and takes the lead in complex and demanding commercial cases.
Business development and profitable sales in different segments of the Dutch industry is also key; therefore close corporation with the business units is a prerequisite and the Commercial Director is the driving force behind this cooperation. New business models for (technical) services will be developed and as such the Commercial Director comes with new ideas and takes ownership to add these to the portfolio of ERIKS NL.
Through effective leadership and a strong commercial drive, people are positively stimulated and motivated to go the extra mile. He /she is able to work as a positive catalysator in strengthening the existing relations, outside – in and inside – out. With a continuous drive to develop the skills in the organization and close attention for the success factors; processes and people are developed and work in the most effective way. People feel rewarded and inspired by the commercial director who acts as a real outstanding standard of ERIKS.
Summarized, the key qualities of the future Commercial Director are:
A true sales expert, an authentic connector, a leader in transformation and a driver for growth.
More than 10 years commercial experience in an (industrial) environment (end-to-end business), with experience in the Dutch industrial market
Degree in Business or Science; MBA an asset
Previous line management experience
Meets the competencies related to the SHV leadership profile; a confident, transparent and inspirational facilitating-leadership style
Experience managing large teams within the Sales, Marketing and Customer Service function over different geographical locations
Ability to manage by objectives and meet challenging targets within tight deadlines
Competent influencer up to and including board level
Strategic yet hands-on approach, street-smart
Experience working within a fast-paced, dynamic environment with relevant domain and hosting industry experience and knowledge
A self-starter, comfortable working at pace with significant amounts of autonomy.